Hope you have had a great start to November!
It's an exciting time of the year and with Christmas approaching in 7 weeks, have you started thinking about sending out 'thank you' notes or surprised presents to delight your valuable clients? It's the small things that count and make a difference in your relationship with your clients that can create a great start to 2017.
On this note, we have recently received a lot of questions about CRM (Customer Relationship Management) from our clients about how to select the best CRM tool for their business & marketing automation and we are excited to run our next webinar on this topic.
CRM is one of the most important tools that helps us manage, centralise and analyse data & helps us understand customer behaviour while avoid having to juggle a number of spreadsheets. The goal of CRM is to improve the relationship with our customers, and ultimately to boost sales. While CRM tools are no stranger to businesses, making the most of the tools and choosing the most suitable one can be tricky for many.
Automation is one of the superpowers of CRM that is often overlooked. Using it right, CRM can free your time and help you grow the business on a bigger scale. Overuse it or wrong application, however, can ruin your relationships with your customers.
At Social Star, we love to learn from the expert, so we are thrilled to have Kylie Harker - founder of Squirrel Hub and CRM system & integration specialist join us on a webinar to discuss CRM on Monday, 14th Nov at 3pm.
We will discuss these topics:Tools in CRM - How do you choose the most effective CRM tool for your business? Does one size fit all?
Implementation strategy - How to change our old habits and make the most of the automated system?
Marketing automation- How to convert prospects into clients using automated programs/email campaigns etc?
Personalisation vs Automation- How do we create personalised marketing campaign to build connections with clients while optimising conversion with automation?
Join us for this webinar on Monday, 14th November at 3pm and have these questions answered.
